• Specialist Training B tech

• Egypt Aug 2024 - Present (0 Years)

• Job Description : Delivered comprehensive training sessions to Sales and Customer Service teams, focusing on effective communication, customer relationship management, and modern sales techniques. Designed and developed a variety of training materials, including manuals, presentations, and interactive role-play scenarios to enhance practical learning outcomes. Led team-building activities aimed at improving collaboration, fostering a positive work culture, and enhancing interpersonal skills within the training environment. Supported the continuous development of trainees by offering constructive feedback and personalized coaching to maximize their potential
• Job Achievement : Successfully trained over 50 students in sales and customer service, with noticeable improvement in communication and sales performance. Designed interactive training content that increased trainee engagement and retention rates by over 30%. Received positive feedback from both students and supervisors for clear presentation skills and hands-on training approach. Led team-building initiatives that improved collaboration and participation among trainees. Contributed to the development of a structured training program that is now used as a standard model within the school. Integrated digital tools and AI-based simulations into training sessions, enhancing the learning experience and practical application.
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